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  • The biggest company in the world hails from China

    July 3rd, 2009

    PetroChina, the Shanghai-listed arm of state-owned China National Petroleum Corporation (CNPC), and mainland China’s biggest producer of oil, recently became the largest company in the world.

    Following a stock-price rise of 3%, taking its total market value to some $336 billion, PetroChina is now the most valuable company in the world.  It is worth approximately $100 million more than fellow Oil & Gas giant, United States-based Exxon Mobil.  Industrial Bank of China (Banking), China Mobile (Telecommunications) and China Petroleum (Oil & Gas) are three further Chinese companies which rank among the biggest in the world.

    China’s overall economy became the third largest in the world earlier this year, now resting behind just the U.S. and Japan.  Many economists expect China to overtake Japan within the next few years to gain second spot.

    Top 1000 brands in Asia

    June 26th, 2009

    Media magazine (www.media.asia) recently published the results of its ‘Asia’s Top 1,000 Brands’ survey.

    Covering Australia, China, Hong Kong, India, Japan, Korea, Malaysia, Singapore, Taiwan and Thailand, the survey looked to rank the best and most trusted Asian brands across 11 major product and service categories, including: automotive, financial services, food & beverage, and media & telecommunications.

    Many of those featuring highly in the list will be familiar names to both Eastern and Western markets and consumers alike.  Some strong brands which are less well recognised outside of Asia include: Lotte at no.21 (Sweets & candy); Meiji at no.29 (Food & drink); and Shiseido at no.41 (Cosmetics).

    The Full Top 10 list is:

    1.     Sony (Consumer Electronics)

    2.     Samsung (Electronics/White goods)

    3.     Canon (Camera/Office equipment)

    4.     LG (Electronics/White goods)

    5.     Panasonic(Consumer Electronics)

    6.     Hewlett-Packard (Computers)

    7.     Nokia (Mobile phone)

    8.     Apple (Consumer Electronics)

    9.     Google (Search engine)

    10.   Coca-Cola (Soft drinks) 

    Strong Chinese and Asian Brands

    June 12th, 2009

    Headlines following the latest BrandZ Top 100 report concentrate on Google taking the top, but for observers of Asian brads there are some interesting developments

    The Top 10, shown below, contains many of the usual suspects, and unsurprisingly is dominated by Western brands, but China mobile at no 7, features as Asia’s highest ranked brand, down from number 5 last year, but with a higher brand value up from $57.2 billion.:

    1.     Google (Technology) - US$100 billion

    2.     Microsoft (Technology) - $76.2 billion

    3.     Coca-Cola (Food & Beverage) - $67.6 billion

    4.     IBM (Technology) - $66.6 billion

    5.     McDonald’s (Food & Beverage) - $66.5 billion

    6.     Apple (Technology) - $63.1 billion

    7.     China Mobile (Telecommunications) - $61.2 billion

    8.     GE (Conglomerate) - $59.8 billion

    9.     Vodafone (Telecommunications) - $53.7 billion

    10.  Marlboro (Tobacco) - $49.5 billion 

    In total, six Chinese brands make it into this year’s Top 100 list, and apart form China mobile this is dominated by China’s growing financial giants. Three Chinese financial brands ranked highly in the survey: ICBC (no. 12), China Construction Bank (no. 24) and Bank of China (no. 27) respectively. China Merchant’s Bank, while only making number 80 in the list, was easily this year’s biggest climber, with an estimated increase in brand value of 168%.

    Gaining Market Insights in China. Is it any different to elsewhere?

    May 31st, 2009

    I was originally asked to prepare a piece to share thoughts and experiences on our work in China with that of colleagues in Europe and the US, and this post revisits the piece I did a few weeks ago on www.b2binternational.com.

    After two and a half years being back in Beijing permanently, there are obvious similarities between our work here and that of colleagues, ad fellow researchers in other markets: we have to win and design projects, identify respondents and sources of information, collect data and analyse data, the same as my colleagues elsewhere. This is pretty much as you may expect anywhere.

    Things get slightly different, however, on the type of projects: for the first two years the majority of projects have been market analysis and market development, with less interest in more quantitative projects like customer satisfaction. There is though more and more customer satisfaction work, as clients become more established, and of course we become more established with existing companies. In our experience market analysis tends to focus on both the factual (size, structure and trends), and the analytical, i.e. what does it all mean for developing sales. These projects tend to feature more qualitative investigative techniques and in some ways are more akin to a jigsaw, but where you first have to find the pieces, before you put them together.

    Full service clients have included Western multi-nationals, larger medium sized foreign companies, Chinese domestic companies and companies from elsewhere in Asia. There is about a 50/50 split between those commissioned from abroad and within China. Both types, present some practical differences related to project delivery and client liaison. Firstly projects focussing specifically on China, are, in our experience, commissioned from abroad for different reasons. Firstly, this is often the case, because the MR function or strategic decision making unit is located in corporate headquarters. Another reason for foreign based commissions is the need for third party verification (or otherwise) of information coming from their China based operations. On a practical level, having a large proportion of clients based in Europe and North America means that face to face meeting for commissioning and presentations are not so common, and telephone conferences and web presentations form a larger part of communications. This also means that interesting hours are often worked at commissioning and presentations.

    An increasing number of clients are from within China and other parts of Asia. Again, the overlying characteristics of working with them, i.e. understanding their needs, proposing a suitable methodology, negotiating timescales and price, are the same. Where differences occur, however, is in lead times (often longer) and very often in the brief itself. We have seen an increase in the number of very specific written briefs, but these are still very much in the minority. Another interesting characteristic is how these clients prefer to communicate. After initial contact, many, particularly more middle level or junior staffs, who are liaising with us on a day-to-day basis, prefer to rely on instant messaging over the internet, mainly QQ or similar services, for day to day communication, rather than telephone or e-mail. This is also having an impact on research methodologies.

    Methodologies for data collection here include all the usual suspects and, language aside would be largely familiar to clients and colleagues in the other countries. There are though some differences in application, for example focus groups tend to work better in smaller numbers, 6 to 8 being optimum. It is often argued that especially in business, face to face interviews are necessary. Very often this isn’t the case. We recently had a project looking at the market in the “bio-solids” industry, meaning we had to talk to respondents in Chinese sewerage works. Initially this seemed quite daunting, until it became clear that these people were extremely receptive, no pushy sales people come and call (for perhaps obvious reasons), and they are seldom asked about the intricacies of their work. Recruitment was aided by the incredible take up of social networking and bulletin boards among Chinese professionals. As a country undergoing rapid change, it is perhaps no surprise that methodologies and attitudes to them are changing too. From a “consensus” of f2f being the only acceptable technique just a few years ago, telephone and indeed online have moved in importance incredibly quickly, with instant messaging even being used for in–depth qualitative work. Whilst respondents are often very keen to work with different approaches, the market outside China and occasionally inside sometimes sticks to believing outdated truisms.

    In this short space available, it is clear that the many principles and approaches are of course similar there are nuance affecting all aspects of the process. Where this may be more complicated or even contentious is around how this is manifested in every day work, for example the amount of time required on quality check and HR issues and administration, and this will be covered soon.

    ESOMAR Asia Pacific 2009 Did you met us?

    May 14th, 2009

    The annual ESOMAR Asia Pacific Conference was held this year in Beijing, just down the road from B2B International’s Asia Pacific Office. As a company based in Beijing, we were delighted to have the opportunity to exhibit on our home turf and welcome colleagues from across the region and beyond to one of the greatest cities in Asia and the world, and show-case our Asian research experience in our striking booth, pictured. If you met us at this year’s event, it was a pleasure and if you were not able to attend, feel free to contact us on +86 (0) 10 6515 6642 or email us on beijing@b2binternational.com.   

    Confidence in the Recovery of the Chinese Market?

    May 4th, 2009

    It seems that wherever you look articles and opinion on the world financial crisis abound, ranging from the position that we have note even seen the worst yet to “the green shoots ” view first expounded by Norman Lamont in the UK during the last major downturn to hit western economies. Being based in Beijing, the prevailing view of that we come across tends towards the optimistic. For example a recent China Daily article pointed to a survey of senior marketing managers suggesting that three quarters believed that China’s economy will recover faster than those in the west, and that a full turnaround was due within a year. Nothing particularly striking here, although it is definitely worth looking into what is being said in more local publications, and to look at what factors are causing this apparent relative optimism.

    According to the People’s Daily earlier this week (see the following link in Chinese http://paper.people.com.cn/rmrb/html/2009-04/28/content_241737.htm企业业绩在回升(企稳回暖看亮点)《 人民日报 200942809) there is evidence at a general level that many of China’s listed companies expect to see growth or increased profitability in their performance by the middle of this year. This improved performance is expected to be “concentrated” in construction, biomedicine, transportation, electrical, forestry, animal husbandry and fishery industries. It is almost certainly no coincidence that these industries are focused on domestic demand rather than exports and are also subject to promotional policies and the stimulus plans. These sectors are predominantly the preserve of domestic companies, including State Owned Enterprises, what then of markets with major foreign participation? Are there any reports backing some of the optimism we have heard about?

    Let’s take the automotive industry, a business that by any standards is undergoing a tough time globally. The 2009 Shanghai International Auto Show that was held in April for example, featured debuts of 13 new types of car from international auto brands, a record over previous show. China’s “International Finance News” (http://finance.people.com.cn/GB/71364/9168265.html从上海车展看跨国车企“中国信心”《国际金融报》 2009-04-21 08) commented that this indicates the continued strength of the Chinese auto market, currently the world’s largest.  Again, government policy received some of the credit for this dynamism, as “many senior managers have repeatedly emphasized the confidence in the Chinese market from the sound development of China’s macro-economic and macro-economic policies” as Shenyang Daily reports 我们对中国市场充满信心《沈阳日报》20090330. Similar sentiments are found in other industries, for example Haitian, a leading plastics manufacture quoted on the specialist plastic chemicals website plaschem99 report that domestic demand has passed its trough, again stimulated by government measures. They do however point out that as around 40% of their sales are exports, the future there is hard to predict. (http://plas.chem99.com/news/545575.html海天08年业绩衰退 但对中国市场信心满满 卓创资讯 2009-4-14 9:10:59). 

    Growth of Chinese Advertising

    April 2nd, 2009

    Advertising spend in China increased by an impressive 9% to 189.96 billion RMB ($27.8 billion) in 2008, compared to the previous year.

    In figures released by China’s State Administration for Industry and Commerce (SAIC), advertisers spent 50.15 billion RMB ($7.3 billion) on television commercials, which equates to a 13% increase over 2007.  This figure also amounts to more than a quarter (26.4%) of China’s total ad spend.  Print advertising in newspapers, meanwhile, climbed 6% to 34.27 billion RMB ($5.02 billion).

    To some extent these statistics are particularly interesting because many Western surveys, reports and think tanks continue to predict a tough year ahead for advertising.  Spend on television and, in particular, print ads is expected to suffer at the hands of the recession; conversely, the internet should continue to cement its position as the advertising medium of choice.  It remains to be seen to what extent this will be the case in China, but it seems very likely that online advertising will have a strong 2009. 

    Chinese Demand Causing Global Whisky Shortage

    March 13th, 2009

    Last year, an increase in demand for whisky from China and India – two of the world’s biggest and fastest growing economies – was largely responsible for strong growth and expansion among Scotch whisky makers.  This year, Chinese demand in this specialist beverage market is said to be causing a global whisky shortage!

    In 2007, total global sales of all whiskies amounted to 495 million liters.  In 2008, malt whiskies demonstrated a 5% increase in worldwide sales, with even higher sales growth in China.

    According to the Scotch Whisky Association, $1 billion has been invested across the Scotch whisky industry for 2008-2009, much of which is expected to be used to expand production capacity.

    90% of all Scotch whisky produced is exported; exports rose 4% to a record $5 billion in 2006. At this time, whisky sales accounted for 25% of Britain’s total food and drink exports.

    Sales in China have been soaring – rocketing from $2 million in 2001 to $1.1 billion in 2006 (helped by a 65 to 10% drop in tariffs in 2001).

    However, the sheer size and the preferences of the Chinese market are now causing a global shortage at the top end of the market (for 12-year-old and older malts).  Reports claim that so much whisky is being exported that distilling companies in Scotland have been forced to ration supplies.

    To find out more about the work we do in the Food & Beverage Industry, call +86 (0)10 6515 6642 or visit: http://www.b2binternational.com/China/b2bsectors/food.php

    Online Advertising in China

    February 27th, 2009

    A recent article appearing on AdAgeChina.com reported that the China Advertising Association has introduced new guidelines for 2009 to consolidate internet media advertising standards.  It is hoped that these new measures will make it easier for digital media companies to sell advertising space and reduce the associated production costs.

    Digital media in all its various forms has seen rapid growth in China over recent years.  China, with 290 million internet users (more than 80% of whom have broadband connections) in November 2008, is the world’s largest internet market, and the number of new internet users grows by nearly 240,000 per day.

    It is estimated that up to $2.3 billion was spent on digital media in 2008, with some experts predicting this amount could grow by 35% in 2009.  Yet Chinese marketers spend only a fraction of their advertising budgets in online media compared to marketers in the world’s second largest internet market, the United States.

    Internet advertising in China has, until now, been a complicated business.  The new guidelines have reduced some 170,000 different sizes of internet ads to just 199 standard formats.  It is hoped that this figure, which applies to more than 80% of China’s websites, can soon be cut further to help manage what has become a fragmented digital media industry.

    With fewer size options and format permutations for online advertising, more marketers should be willing and able to invest in online advertising in the future.  Online advertising has witnessed huge growth in many other countries around the world, and it increasingly forms a vital and integral part of any company’s marketing mix.

    Developments in the Chinese Automotive Industry

    February 19th, 2009

    Two news articles about the Chinese automotive industry have been circulating this past week.  First is the news that in January, China overtook the United States in monthly vehicle sales for the first time, according to figures from the China Association of Automobile Manufacturers.

    If the trend continues throughout the rest of 2009, China will become the world’s largest vehicle market, having already overtaken Japan in 2006 to become the second-biggest auto market.

    While car sales have slowed in China over recent months, the slowdown has been even greater in America, and car manufacturers are all looking at new ways to encourage sales - new advertising campaigns, sales promotions and pricing discounts, improved customer service and warranties, etc.

    On the back of this comes news that China’s largest independent car manufacturer, Chery, which is known for its small cars, is hoping to introduce a Chinese luxury car line.

    Still in the early stages, neither the launch date nor the name of the new luxury brand has been announced.

    In the past, Chery has been criticized by some for developing more projects than it can manage successfully.  However, its new company philosophy is to concentrate more resources on a smaller number of tasks.

    By announcing its intentions to enter a new market, we assume that the company intends to focus considerable efforts on serving this new segment, and we presume that it has carried out a thorough market assessment study to establish that there is an opportunity for its specific new offering.


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    Beijing: Moscow: London: New York: July 04, 2009